Platform
One shared foundation under every Front.
The Fronts are built on one foundation. It keeps information continuous between steps, connects your tools, applies your configuration and permissions, keeps people in control and records what happened.
Data continuity
Enquiries, leads, bookings, tickets, documents, meetings and tasks refer to each other, so information from one step is available in the next without retyping. Receiving the same event twice does not create a duplicate record.
Integrations
Ready connectors for HubSpot, Google Calendar, Outlook and Cal.com; WhatsApp, Telegram and SMS channels; and webhook or external API connections for other systems.
Configuration
Agents, knowledge, routing, qualification rules and document fields are configured for each company.
User permissions
Roles decide who can see, change and approve. Permissions are checked on the server, and each company's data is kept separate from every other company's.
Human control
AI output is kept separate from approved values, sensitive or external actions wait for approval, and handover to people is part of the process.
Action history
Changes, approvals and executed actions are recorded, so you can trace what happened and when.
A tool, not the limit
The platform covers many everyday processes. When your business needs something specific, we connect other systems or build around the process.
How we plan digital improvementThe Fronts built on this foundation
- Communication Front
Turn enquiries into the right next step.
Calls, website forms and chat, WhatsApp and Telegram become one recorded enquiry — answered or handed over to a person.
Learn more: Communication Front - Sales Front
Keep opportunities and follow-ups moving.
Leads are qualified, meetings are booked against your calendar and follow-ups get an owner.
Learn more: Sales Front - Support Front
Answer with context. Escalate with clarity.
Answers come from your approved documents with a traceable source; when information is missing, a ticket goes to a person.
Learn more: Support Front - Document Front
Turn documents into reviewed, usable information.
Text PDF and DOCX files become structured fields that a person reviews and approves before they are used.
Learn more: Document Front - Meetings Front
Turn discussions into accountable action.
Uploaded or typed notes become a reviewed summary, decisions and approved tasks with owners.
Learn more: Meetings Front - Command Front
See what is happening. Control what happens next.
An overview built from real records, with an approval queue and a history of every action.
Learn more: Command Front
Security, privacy and responsible AI
Trust and data protection
Clear controls and documented responsibilities for European customers
Data Flow
Tenant-scoped data routes with access controls and audit records
EEA-hosted control plane
Text AI providers are selected by Ufront; voice, messaging and integration locations depend on your configuration
Encryption
TLS in transit, storage protections at rest and envelope encryption for tenant secrets
Incident Contact
Security contact: security@ufront.eu
Find the right starting point
Discuss your process with us, or see the AI voice agent in a demonstration.