Real Estate

Every property enquiry followed through — from first question to follow-up.

Agencies receive enquiries by phone, website, chat and messaging. UFRONT connects the steps that follow: understanding what the buyer needs, arranging viewings, handling documents and keeping the follow-up moving.

How the workflow runs

An example flow. Every step is adapted to your process and rules.

  1. Property information

    Your listings and approved property details form the knowledge the assistant may use.

    Support Front
  2. Enquiry

    A call, website form, chat, WhatsApp or Telegram message about a property is recorded as an enquiry.

    Communication Front
  3. Understanding the need

    Budget, area, timing and property type are collected; what the buyer said is kept separate from what the AI inferred.

    Sales Front
  4. Viewing

    A viewing is booked against the agent’s connected calendar, without overlapping appointments.

    Sales Front
  5. Documents

    Details from text PDF or DOCX documents are extracted into fields that a person reviews and approves.

    Document Front
  6. Follow-up

    After the viewing, notes become approved follow-up tasks with an owner and a due date.

    Meetings Front
  7. Operational visibility

    Managers see enquiries, viewings, tasks and pending approvals from real records.

    Command Front

Good to know

  • People review document data before it is used; UFRONT does not confirm legal validity.
  • Outbound follow-up calls require consent and permitted calling hours.

See the workflow with your own listings in mind

Real Estate Workflow: Enquiries, Viewings and Follow-up | UFRONT