1. Provider and acceptance
The service is provided by U paslaugos, MB, trading as Ufront. By using the service or accepting an order, you confirm that you have authority to bind the relevant organisation and agree to these terms. Mandatory consumer rights, where applicable, are not limited.
2. Accounts and security
You must provide accurate account information, keep credentials secure, apply appropriate access permissions and notify security@ufront.eu promptly of suspected unauthorised use. You are responsible for activity performed through authorised accounts.
3. Acceptable use
You must not use Ufront unlawfully, mislead people about the identity or purpose of an agent, send prohibited communications, infringe rights, attempt unauthorised access, interfere with availability, bypass safeguards or introduce harmful code. We may restrict use needed to protect people, the service or legal compliance.
4. Customer data and communications
You remain responsible for the accuracy, lawfulness and permissions associated with data, instructions, contact lists, recordings, integrations and knowledge sources you provide. You must give required AI, recording and privacy notices and obtain any consent or other lawful basis required in each jurisdiction.
5. AI-assisted outputs and actions
AI output can be incomplete, inaccurate or unsuitable. You must test agent instructions and tools, review consequential workflows and provide human oversight appropriate to the risk. Ufront output is not legal, medical or financial advice and must not be the sole basis for decisions that produce legal or similarly significant effects on a person.
6. Third-party services and availability
Telephony, messaging, AI, calendar, payment and other integrations may be supplied by third parties under their own terms and availability. Ufront may maintain, improve or replace service components. Any specific service level or support commitment applies only if stated in the relevant order or agreement.
7. Fees, subscription and termination
Prices, usage charges, taxes, billing periods, renewal, cancellation and any credits are stated in the applicable order, checkout or plan terms. Either party may terminate as allowed there. We may suspend access for material breach, security risk, unlawful use or overdue undisputed charges, subject to applicable agreement terms.
8. Intellectual property and confidentiality
Ufront and its licensors retain rights in the platform, software, documentation and branding. You retain rights in customer data and grant the limited rights needed to provide the service. Each party must protect confidential information and use it only for the agreed purpose, subject to lawful disclosure duties.
9. Warranties and liability
Except for express contractual commitments and rights that cannot legally be excluded, the service is provided without implied guarantees. Liability exclusions and caps are governed by the applicable order or negotiated agreement and applicable law. Demonstrations, forecasts and calculator results are illustrative and do not guarantee commercial outcomes.
10. Governing terms and contact
Unless an applicable agreement states otherwise or mandatory law requires another result, these terms are governed by Lithuanian law and disputes are subject to the competent courts of Lithuania. Questions about commercial terms can be sent to sales@ufront.eu.
Service operator
U paslaugos, MBCompany code: 306139682
VAT number: LT100015258514
Musninkų g. 2-16, LT-07185 Vilnius, Lithuania
Contact Ufront
- General
- hello@ufront.eu
- Sales
- sales@ufront.eu
- Privacy
- dpo@ufront.eu
- Security
- security@ufront.eu
These public documents provide general information and do not replace an executed order form, data processing agreement or individual legal advice. Where an executed agreement conflicts with these pages, that agreement controls to the extent stated in it and permitted by law.
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